Human Resource in retail may range from recruiting and hiring employees to larger areas like identifying training needs at various levels within the organization and then designing and implementing the programmes. Responsibilities may also include overseeing compensation and benefits, and planning for and ensuring legal compliances in hiring and employment practices. It is necessary to remember that retail is a people focused business, but at the same time, it calls for long working hours at both the front and back end. The Human Resources department, needs to understand these aspects of the retail business while creating and implementing performance appraisals and promotions.
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