Store Management in Crossword


About Crossword-
Wholly owned subsidiary Company of Shopper’s Stop Ltd.
More than 52 stores across India
Widest book range for Young, Old and Childrens.
Magazines, CD-ROMs, Music, Stationery and Toys.
More than 1lakh Loyal Customers.
14 stores in Mumbai.

Awards and Recognition-

Retailer of the Year Award – Leisure (Books, Music and Gifts Category) at the Images Retail Awards 2007 and 2005.

6th most admired retailer in India by Businessworld for the year 2006

Reid & Taylor Award for Best Retailer of the year – Leisure & Specialty at the India Retail Summit 2005
Federation of Indian Publishers Award for excellence in Publishing for the year 2004

Basic Role of Store Manager-
Daily Checkup of IT System, DSR, Daily Target ( Section Wise )
Information of Best 10 selling books.
Checking of Inventory / Stock availability.
Communicating the same with the Merchandiser and Area Manager.
Assigning Cashering to the employees.

Recruitment done through Head Office – HR department , centralized process.

Recruitment through Reference,Advertisement.

Training of 45 days .

On the job training.

Cross Functional Training provided to the employees.
Daily targets assigned.
Salary plus commission plan.
Fringe benefits also provided to the employees. ( Bonus, Insurance )

Other Measures
Labor Scheduling.

Store Maintenance.

Security Measures.

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