How To Prepare For Service Sector Management & IMTP: Quick Tips By Prof. Shital Mody

For Service Sector Management:

• Students should know all the concepts thoroughly.
• Explanation of the answers with examples is always best.
• In case study, students should explain the concept first which is asked in the questions below the case and then write the answers by linking / referring it to the case.
• Easiest way to study service sector is by noting all the concepts asked in the past 10 years on a book and revising them regularly.
• Recommended book for Service sector Management is Rishabh Publications.
• If you wish to score maximum marks in the subject then write answers point-wise.
• Important chapters / units are : Service recovery, Service delivery and Service complaints.

Don’t miss to check:

• The Complete TY-BMS Sem 5 Study Guides, Strategies, Exam Resources You Shouldn’t Miss!
• Service Sector Management Syllabus
• Indian Management Thoughts and Practices Syllabus and Reference Books

For IMTP:

• Each and every concept of IMTP is important to score well in exams.
• You can refer to Prof. Anita Bobade’s book for this subject.
• You can keep the case study to attempt in the last ½ hour of the exam.
• The first / earlier 2 hours can be utilized to answer the paper.

All the best for your exams!

By Prof. Shital Mody

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