Fredrick Herzberg developed the two factor theory in 1950’s.
(i) Hygiene factors
Hygiene factors are necessary to prevent dissatisfactions.. Hygiene factors may include :
* Wages, salaries,
* Interpersonal relations.
* Job Security.
(ii) Motivational factors
Motivational factors mean those factors which would induce employees to work harder or which would impel them to increase their efficiency and work at optimum level. :
* People need appreciation for the work they do..
* Any innovative suggestion should be recognised by the management..
* The job should be challenging rather than a routine one.