Outsourcing is defined as transfer or delegation to an external service provider, the operation and day-to-day management of a business process.
The customer receives a service that performs a distinct business function that fits into the customer’s overall business operation.
There are two types of outsourcing, “Traditional Outsourcing” and “Greenfield Outsourcing”.
In traditional Outsourcing the employees of an enterprise cease to perform the same jobs whereas in Greenfield outsourcing the enterprise changes its business processes without hiring of any personnel by the service provider.
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