Archive | Human Resource Management

Outsourcing Success Stories of India                        American Express processes internal financial transactions for all of Asia and employs 600 people – in country finance organization has shrunk by 60%. GE Capital employs 10,000 people and is expected to have 20,000 by the end of 2003-04 – Manages global payroll, call centers, mortgage and insurance claims. – [...]

Explain process of performance appraisal. Ans.    1.      Establishing performance standards :           The first step in the process of performance appraisal is the setting up of the standards which will be used to as the base to compare the actual performance of the employees. This step requires setting the criteria to judge the performance [...]

Explain types of compensation Ans.    Compensation provided to employees can direct in the form of monetary benefits and/or indirect in the form of non-monetary benefits known as perks, time off, etc. Compensation does not include only salary but it is the sum total of all rewards -and allowances provided to the employees in return for [...]

Explain career stages / career cycle. Ans.    Donald E. Super has suggested five stages (also called career development cycle or career cycle) through which individuals go. These stages are : (1)     Exploration Stage.                  (2)       Establishment Stage. (3)     Mid-Career Stage.                  (4)       Late Career Stage. (5)     Decline Stage. Brief details of these stages are given below : [...]

Explain process of career planning programme? Ans.    It is not easy to introduce career development programme at the level of an organization. It is dependent on a number of personnel factors. Moreover, such career development planning is a continuous activity. What is happening in most of the organizations is that this concept is given only [...]

Explain different types of participative management programme. Ans.    Organisations use a variety of programs aimed at increasing employee participation. All the different programs have one major objective and that is to increase employee participation. However the programs differ with regard to the degree of direct or indirect involvement, the influence they exert and the [...]

Explain Techniques / Methods of conducting performance appraisal. Ans.    There are several methods or techniques of performance appraisal. (I)      Traditional Techniques : 1.      Check List : In this case, a list is prepared containing various work related statements such as quality of work, speed, etc. The rater indicates the individual performance by checking yes or [...]

Explain steps in Training process. Ans.    The steps of Training Process are as under : a)      Organizational Objectives and Strategies : The first step in the training process is an organization in the assessment of its objectives and strategies. What business are we in? At what level of quality do we wish to provide [...]

Explain methods of Training & Development. Ans.    Training & development methods for managerial personnel can be divided into two groups as follows : (I)      ON THE JOB METHODS : 1.      Job Rotation :           Job rotation involves the transfer of trainees from one job to another and sometimes from one branch to another. Job assignment [...]

Explain different types of Interview. Ans.    Interviews may be classified into following categories : 1.      Patterned or Structured Interview : This is the most common method of interview. It is based on the assumption that to be most effective every pertinent detail should be worked out in advance. Questions would be asked in a particular [...]