i. Dictating in a language that possesses all the C’ qualities.


ii. Dictating from the outline (prepared in advance).
iii. Clear pronouncing.

iv. Clarifying the confusing words and figures e.g. “E” may be clarified by saying “E for elephant” and “Sixty” by “six zero”.

v. Spelling the unusual and confusing words and names.

vi. Giving instructions for number of copies, reference, subject, ordinary or registered mail, etc.

vii. Dictating punctuations.
viii. Maintaining acceptable speed.
ix. Avoiding environmental disturbance.
x. Providing written material when there are tables of numerous figures.
xi. Setting a time free from interruptions by telephone or callers.

xii. Developing and using simple abbreviations and code words, e.g. “SRM” for “send by registered mail”.

xiii. Dictating only the basic ideas (allowing the secretary to compose the complete message) when the message is of routine nature and the secretary has adequate information and ability.

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