There are two principal methods of booking seats on an airline.

  • The first is the group of traditional method such as the phone, fax, and email. Corporates or vacationers generally approach travel agents who book the tickets form the airline & take the commission from them.
  • The second & increasingly popular method of reservation is the online booking method. Here the customer fills in his details online & he receives an instant booking of his ticket. His payment is generally through credit card.  Although not as popular in India, this booking system has achieved much success in the developed countries that travel agents are losing their jobs.
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