Answer all questions. Each question carries 15 marks.


Q1 a. Explain the process of Human Resource planning (8 marks)

Q1 b. Explain the principles of sound transfer policy


Elaborate the importance of HRM. Also bring out the difference between HRM and PM (7 marks)

Q2 a.What are the components of job analysis (8 marks)

Q2 b. Elaborate the external sources of recruitment


What are the various training methods (7 marks)

Q3 a Explain the process of performance appraisal (8 marks)

Q3 b. What are the stages in career planning


What are the different ways to retain employees (7 marks)

Q4 a. What are the issues with trade union in India (8 marks)

Q4 b. Explain different parties to industrial relation


What are the features of quality circles? (7 marks)

Q5. Read the case and answer the questions below

In March 2006, some leading IT services companies in India such as Wipro Technologies (Wipro) and IBM India dismissed several employees, when they discovered that the information provided in the employees’ Curriculum Vitaes (CVs) was false.

The companies also blamed some of the recruitment agencies which had recruited the dismissed employees, for helping them fake their CV’s. Police complaints were lodged against some of these recruitment agencies, and they were even asked to refund the expenditure incurred by the companies in hiring the dismissed employees.

These charges and allegations highlighted the growing problem of fake CVs in the Indian job market. The phenomenon of fake CVs was not just restricted to the software industry. It was also prevalent in other sectors like ITeS, financial services, retail etc. It was estimated that Rs 400 crores was spent by Indian companies for filling 200,000 jobs a year in these sectors and 10-12% of the selected candidates had submitted false information in their CVs…


Q1. What are the key challanges in selection process that a company can face

Q2. What are the internal sources of recruitment

Q3. Bring out the relevance of external agency with respect to the case.




Vipin Saboo


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Education Qualification: BMS- N M College (University Rank Holder) PGDBM- Sydenham College M Com- College topper Mr Vipin Saboo has been associated with the following institutes as a visiting faculty Lords college, Malad Patkar College, Goregoan Saraf college, Malad Dalmia college, Malad St Andrews College, Bandra Wilson College, Grant Road Thakur college, Kandivili L N College, Kandivili N K College, Malad Dhanukar College, Vile Parle St Xaviers College, Marine Lines Shroff College, Kandivili KES College, Khar Mr.Vipin Saboo also has more than 5 years of industry expertise with corporate like CRISIL, Motilal Oswal Investment Banking and Yes Bank. Mr. Saboo has also published a text book on Logistics and Supply Chain Management for TYBMS Students.

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