Section 1
1) Explain the concepts in brief (15 marks)
a) E-learning
b) B2C
c) Service provider model
d) Electronic Clearing System (ECS)
e) Authentication
2) a) Prepare a questionnaire of 8-10 questions for market research survey of feedback from a customer of a personalized gifts website (10 marks)
b) What experiences a customer would go through in a virtual mall model? Explain with an example of a website. (5 marks)
Section II
3) Explain the benefits and limitations of E-Commerce (10 marks)
4) Differentiate between Traditional Commerce and E-Commerce (10 marks)
5) Explain security and privacy issues related to e-payment system (10 marks)
6) Explain various m-commerce services in day-to-day life. (10 marks)
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