1. Selling by Mail:


Mail-order houses use sales letters for performing the entire selling job. i.e. from producing inquiries to shipping merchandise. The reply cards blanks order forms and other material may be enclosed with a sales letter to make it more effective.


2. Producing Sales Inquiries:


Businesses other than mail order houses confine the use of sales letter to soliciting inquires, which may be followed by letters, telephone or personal calls.


3. Following-Up Sales Inquiries:


The inquiries, unsought or produced by sales letters or advertisements may be handled in different ways. Sales letter may be used for this purpose. Printed material may also be enclosed with it.


4. Inducing People to Buy:


Sales letters may induce the customers or prospective customers to buy goods / services by arousing their interest and desire.


5. Building-Up Goodwill:


Sales letters may also be used to thank the customers for their patronage, extend greetings, and announce new services, for building-up goodwill.

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