According to Daniel Goleman manager’s effectiveness in a corporation depends on his ability to manage his emotions at the workplace and calmly deal with stressful situation at the work place.
DIMENSIONS OF EQ-
* Self awareness- Developing self-awareness can help us to recognise when we are stressed or under pressure.
* Self regulation- Emotional self-regulation, also known as Emotion Regulation or simply ER, is being able to properly regulate one’s emotions.
* Motivation-motivation includes all internal and external factors which induces a person to take a particular course of action.
* Empathy-manager should sympathise and empathise with the employees..
* Social skills-Negotiating, inspiring, guiding, cooperating etc are the various social skills that should be available with manager.
IMPORTANCE
1) Recruitment.
2) Act as mentor.
3) Empathise-.
4) Balanced decision-.
5) Increase effectiveness.
6) Flexibility
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