Techniques used in sampling:
- In-store sampling
Lakme has in-store trail products. Since it in the cosmetics market it is very essential to provide samples, many stores in Mumbai from time to time have Lakme sampling offers. Where they allow you to try the product and then buy it.
- Door-to-Door sampling
Whisper have done door-to-door sampling, sampling through schools, newspapers, etc. even now after so many years of its launch it does sampling because of the new target base that gets added every year.
Pantene also does door to door sampling.
- Newspaper sampling
Again Whisper and Pantene have done sampling through the newspapers.
- On-package sampling
Fair glow, a lot of free Fairglow soaps were available with many other products, especially other HLL products.
- Mobile sampling
Many road shows and mobile vans distribute free products or offers.
Free Movie tickets, disco passes, pens…are often distributed.
¨ Trial offers
Trial offers have the same goal as sampling – to induce consumer trial use of a brand- but they are used for more expensive items.
Ex: exercise equipment, appliances, consumer electronics, etc. the expense to the firm of course can be formidable. Segments chosen for this sales promotion technique must have high sales potential.
¨ Premiums and advertising specialties
Premiums
They are items offered free or at a reduced price, with, the purchase of another item. Many firms offer a related product free.
There are 2 options available for the use of premiums:
- A free premium provides consumers with an item at no cost, the item is included in the package of the purchase item.
- A self-liquidating premium requires a consumer to pay most of the cost of the item received as a premium. In this promotion offer the consumer is required to send a specified sum of money along with a proof of purchase to claim the premium.
Premiums have become very common today. Many companies are offering lots and lots of premiums. The main advantage of Premiums is that they offer not only that one product but also another product, which may influence the customer, a lot to buy the product. Especially if the other product is worth it.
Also new products are given free with established brands to stimulate trial of the new brand.
- Ponds – buy Ponds cold cream 100ml and get a ponds body lotion 50ml pack free.
Buy Good Knight expert refill pack and get 3 Nyle shampoo sachets free.
- Pepsodent toothpaste – buy 100gm and get 4 Clinic Plus sachets free.
Advertising specialties
Popular advertising specialties are caps, t-shirts, toys, mugs, mouse pads, pens, calendars, etc.
Advertising specialties have 3 key elements:
A message placed on a useful icon, and given to consumers with no obligation.
- Pepsodent toothpaste 100gm pack get free dental insurance worth Rs.1000, this is a very effective strategy because it is giving you’re the guarantee that nothing can happen to your teeth. The Rs.1000 insurance speaks a lot for its brand and its product thrust.
- Buy a Fairglow fairness cream and get a mirror free.
Many other kids products are influence a lot by such specialties especially liked by the kids like tattoos, masks, tazo, cricket bats etc. hence products that have such offers sell more than the other brand available.
- Ruffles lays, get free Tazo,
- Rasna, get free Prankies
¨ Continuity/frequency Programmes
In recent years, one of the most popular sales promotion techniques among consumers has been “frequency Programmes”. The main objective of such Programmes is encouraging repeat purchases or repeated visits to particular retail shops. Frequency Programmes offer consumers discounts or free product rewards for repeat purchase or patronage of the same brand or company.
- Shoppers stop
Objective: reward the loyal customer.
Shoppers stopstarted the “First Citizens’ Club” and enrolled customers as ‘members’ of the shoppers club by charging a fee of Rs.150. The customers were entitled to a variety of benefits by collecting points.
¨ Brand placement
Brand placement often referred to, as product placement is the sales promotions technique of getting a marketer’s brand featured in movies and television shows. The use of a brand by actors and actresses or the mere association of the brand with a popular film/ television show can create a positive image and have a huge impact on the sales of a brand.
Marketers and advertisers used to think that brand placements affected only consumers’ perceptions of a brand, much like advertising. But recent brand placements have shown that the technique can have a sales impact like a traditional sales promotions.
Brand placement has varying results; if the brand name is spoken aloud the impact can be dramatic but less obvious placements, referred to as background placements are considered by some as a waste of money.
- Coke in Yaadein , Pepsi in Khushi
- Pass Passin Yaadein
¨ Event sponsorship
When a firm sponsors or co-sponsors an event such as a rock concert, a cricket match, etc. the brand featured in an event immediately gains credibility with the event audience. The audience attending an event already has a positive attitude and affinity for the contest – they choose to attend. When this audience encounters a brand in this very favourable reception environment, the brand benefits from the already favourable audience attitude.
- Hindustan lever limited:
Project: Lakme Makeover promotion –January 2002
Objective: to present the amazing qualities of Lakme range of cosmetics
City: Delhi
Strategy: tie-ups with select outlets preceded the actual event. They served as the venues for makeovers that were conducted live on the spot. During the course of the promotion, a fashion show, featuring the 3 models that represent the range of the promotion, a fashion show featuring the 3 models that present the range, was also organized. This event led to a considerable increase in the actual sales of the products.
- Coke and Pepsi keep sponsoring cricket matches.
¨ Exchange offers
If a family bought a refrigerator 10 years ago and the machine is still giving reasonable service then the family is unlikely to buy a newer and more advanced version of the refrigerator unless they get rid of the older one by selling it to someone. No one in our country is prepared to throw it as junk. Same thing is true for a number of products such as televisions, microwave ovens, washing machines, cars, two-wheelers, computers, etc.
This segment of present owners is sizeable enough yet to sell new brands to those who already own a similar product is not easy. To attract this segment, manufacturers regularly announce exchange offers.
Consumer durables market is the one where exchange offers are used the most. Almost all the TVs, Refrigerators, Washing Machines, etc. have exchange offers.
- Samsung
On exchanging old TV for a new Samsung Plano, upto Rs. 5000 off.
On exchanging old TV for a new Samsung Hitron Digital, upto Rs. 3000 off.
On exchanging old refrigerator for a new Samsung refrigerator, upto Rs. 8000 off.
¨ Internet promotions
They are the most recent form of sales promotions. They are promotions that are done via the Internet. It is becoming increasingly popular because of the large use of Internet. But still it has a lot to develop.
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