Be a Better Listener In 5 Ways
“We have two ears and one mouth, so we should listen more than we say.” – Zeno of Citium. Listening is the key to...
Effective Communication
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Do’s and don’ts of a good press handout
The do’s and don’t of a good press handout Do use clear, bold, easy- to- read type for printing. Provide for pictures, cartoons, photographs and...
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Name the different kind of complain that the consumer have about the goods and services?
The different kinds of complain that the consumer have about goods and services are as follows: GOODS 1) The quality of the goods are not...
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What are the different adjustment policies adopted by the company and explain briefly?
Since a letter of complaint makes a demand for adjustment the company that receives the letter will have to decide upon the policy it proposes...
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What is meant by trail, routine, conditional, approval, time-bound and cancellation of orders?
Trial order: No buyer places a very large order with a new seller for the first time. The first order is therefore, usually a trial...
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What are the points to be covered by a letter containing an order?
When a company places an order the following points are to be covered: 1) The quality of the goods required. 2) The quantity of goods...
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Explain the 4 C’s of credit letter?
A business- man while thinking of giving credit has to apply his mind to the 4 C’s of credit, which are as follows: 1) Circumstances...
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What is meant by stress management and how it is different from crises management?
Related to the idea of crises management is the idea of stress management. When an individual experience the crises himself he under goes mental stress...
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What are the different types of debtors?
The different types of debtors are as follows: 1) Careless Debtors: He is the one who forgets to pay unless he is reminded to pay. ...
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What are the 5’ W and H of report writing give example?
The lead is the opening of a news item. It may consist of two words, two sentences or even a paragraph. It is important as...