What are the faults/pitfalls of listening?
Listening is a very important aspect of oral communication. If there is any lacking or fault in listening, it might cause failure to communication process....
Effective Communication
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What are the uses of sales letters?
USES OF SALES LETTERS: 1. Selling by Mail: Mail-order houses use sales letters for performing the entire selling job. i.e. from producing inquiries...
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Physical and Mechanical Barriers to communication
Physical and Mechanical Barriers to communication Physical barriers arise due to distance, noise and defects in the mechanical devises used in communication: – (i) Noise:...
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What are the planning steps before problem-solving conference?
Planning steps before problem solving conference. 1. Reviewing the Problem and Determine the Precise Purpose: Before starting the conference the leader should have a clear-cut...
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Be a Better Listener In 5 Ways
“We have two ears and one mouth, so we should listen more than we say.” – Zeno of Citium. Listening is the key to...
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Do’s and don’ts of a good press handout
The do’s and don’t of a good press handout Do use clear, bold, easy- to- read type for printing. Provide for pictures, cartoons, photographs and...
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Name the different kind of complain that the consumer have about the goods and services?
The different kinds of complain that the consumer have about goods and services are as follows: GOODS 1) The quality of the goods are not...
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What are the different adjustment policies adopted by the company and explain briefly?
Since a letter of complaint makes a demand for adjustment the company that receives the letter will have to decide upon the policy it proposes...
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What is meant by trail, routine, conditional, approval, time-bound and cancellation of orders?
Trial order: No buyer places a very large order with a new seller for the first time. The first order is therefore, usually a trial...
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What are the points to be covered by a letter containing an order?
When a company places an order the following points are to be covered: 1) The quality of the goods required. 2) The quantity of goods...
