What are Sales Letter Systems?
Sales Letter Systems (Series): Sales letters are generally issued in a series to a selected list of prospective customers, to achieve the planned sales...
Effective Communication
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Tips for being a good listener
Give your full attention on the person who is speaking. Don’t look out the window or at what else is going on in the room....
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What are the faults/pitfalls of listening?
Listening is a very important aspect of oral communication. If there is any lacking or fault in listening, it might cause failure to communication process....
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What are the faults of dictation?
DICTATION has certain faults if it is not properly delivered which is evident from the complaints received from secretaries who get the dictation. Such faults...
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What are the suggestions for better dictation?
SUGGESTIONS FOR BETTER DICTATION: Following are the suggestions for improving dictating habits: Preparation before Dictation: Preparation before dictation requires the executive to –...
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What is active listening?
“Active listening” and “reflecting” are terms that are commonly used in the helping professions- counselling and therapy. Counsellors recognize that communicators are frequently loaded with...
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Elements of Press Release
Elements of Press Release Headline – used to grab the attention of journalists and briefly summarize the news. Dateline – contains the release date and...
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What is Lateral communication?
Horizontal communication (or lateral communication) occurs between people at the same level, or between people at corresponding levels in different divisions, within an organization. Effective...
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Bear Raid
BEAR RAID: It is a situation in which speculator uses artificial means of creating rumor when he finds that his expectation and fall in...
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What are the steps before writing a report?
Following steps are taken before writing a report. 1) DETERMINING THE PROBLEM AND PURPOSE: Analyzing the problem and knowing the purpose of the...
