Outsourcing Success Stories of India
- American Express processes internal financial transactions for all of Asia and employs 600 people – in country finance organization has shrunk by 60%.
- GE Capital employs 10,000 people and is expected to have 20,000 by the end of 2003-04
– Manages global payroll, call centers, mortgage and insurance claims.
– Call center makes inbound and outbound calls for credit card collections and response to customer queries. - British Airways employs 750 people to handle an array of back office applications.
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