NEW SYLLABUS OF SYBMS SEM IV – CHANGE MANAGEMENT
Learning Objectives:
The objective of this paper is to prepare students as organizational change facilitators using the knowledge and techniques of behavioural science.
| Unit no. |
Name of the Topic |
No. of lectures |
| Unit 1 |
Introduction & levels of change. Importance, imperatives of change,
forces of change. Causes- social, economic, technological and organizational.
Organizational culture & change.
Types & Models of change – Kurt Lewin’s change model,
Action research, Expanded Process Model., A.J. Leavitts model |
15 |
|
|
|
| Unit 2 |
Change & its implementation. – individual change :
concept, need, importance & risk of not having individual perspective.
Team Change – concept, need, importance & limitation
Change & its impact – Resistance to change & sources- sources of
individual resistance, sources of organizational resistance |
15 |
|
|
|
| Unit 3 |
Overcoming Resistance to change – Manifestations of resistance, Six
box model Minimizing RTC.
OD Interventions to overcome change- meaning and importance,
Team intervention, Role analysis Technique, Coaching & mentoring,
T-group, Job expectations technique, Behaviour modification, Managing role stress. |
15 |
|
|
|
| Unit 4 |
Effective implementation of change – change agents and effective change programs.
Systematic approach to change, client & consultant relationship
Classic skills for leaders
Case study on smart change leaders, caselets on Action research. |
15 |
|
|
|
|
Reference Books:
- Organisational Development by French and Bell
- An experiential approach to O.D. by Harvey and Brown
- Consultants and Consulting Styles by Dharani Sinha P.
- Kavita Singh- Organization change
- S.K. Bhatia- Organisational Change-
- K.Ashwathapa- Management & OB, HRM.
- Radha Sharma- Training & Development.
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