What is Organizational culture?


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Organizational culture is a concept in the field of Organizational studies and management which describes the attitudes, experiences, beliefs and values of an organization. It has been defined as “the specific collection of values and norms that are shared by people and groups in an organization and that control the way they interact with each other and with stakeholders outside the organization.”

This definition continues to explain organizational values also known as “beliefs and ideas about what kinds of goals members of an organization should pursue and ideas about the appropriate kinds or standards of behavior organizational members should use to achieve these goals. From organizational values develop organizational norms, guidelines or expectations that prescribe appropriate kinds of behavior by employees in particular situations and control the behavior of organizational members towards one another.”

Organizational culture is not the same as corporate culture. It is wider and deeper concepts,

something that an organization ‘is’ rather than what it ‘has’ (according to Buchanan and

Huczynski). Senior management may try to determine a corporate culture. They may wish to

impose corporate values and standards of behavior that specifically reflect the objectives of the

organization. In addition, there will also be an extant internal culture within the workforce.

Work-groups within the organization have their own behavioral quirks and interactions which, to

an extent, affect the whole system. Roger Harrison’s four-culture typology, and adapted by

Charles Handy, suggests that unlike organizational culture, corporate culture can be ‘imported’.

For  example,  computer  technicians  will  have  expertise,  language  and  behaviors  gained

independently  of  the  organization,  but  their  presence  can  influence  the  culture  of  the

organization as a whole.


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