Team receives goals from leadership and determines how to accomplish their goals. Builds employee commitment and increases morale.


Team members must get training in holding meetings, problem solving, project planning, and team skills.

Team designs job procedures and determine their work processes and assignments.

Although little supervision is required, this can be time consuming for leader as the team progress and direction may need to be monitored.

Requires open communication from leadership on company goals and objectives.

Team can increase customer satisfaction through better response time in getting work done or answers to problems.

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