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Service delivery
A customer utility company had arrangements with a number of banks to collect payment from customers. In 1996, the company scrapped these arrangements and, with...
A customer utility company had arrangements with a number of banks to collect payment from customers. In 1996, the company scrapped these arrangements and, with...
Customer Service- Retailers also build a sustainable competitive advantage by offering excellent customer service. Offering good service consistently is difficult. Customer service is provided...
Social media can create your brand viral out of nowhere. With the proper use of social media you can reach to your customers all across...
Customer Loyalty means that customers are committed to shopping at retailer’s locations. Loyalty is more than simply liking one retailer over another. Loyalty means...
The behaviour of retail shoppers is a subject of study across the world. The basic difference however Continues to be the maturity of markets...