NEW SYLLABUS OF SYBMS SEM IV – PRODUCTION & TOTAL QUALITY MANANGEMENT(T.Q.M.)

Learning Objectives: 

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1. To acquaint learners with the basic management decisions with respect to production
and quality management.
2. To make the learners understand the designing aspect of production systems. 3. To enable the learners apply what they have learnt theoretically.

Unit no.  Name of the Topic   No. of lectures
 Unit 1 Production Management
1. Objectives, Components -Manufacturing systems: Intermittent and
Continuous Production Systems.
2. Product Development, Classification and Product Design.
3. Plant location & Plant layout – Objectives, Principles of good
product layout, types of layout.
4. Importance of purchase management.
 14
 Unit 2 Materials Management :

Concept, Objectives and importance of materials management Various types of Material Handling Systems.
Inventory Management:
Importance -Inventory Control Techniques ABC, VED, FSN, GOLF,
XYZ, SOS, HML.
EOQ : Assumptions limitations & advantages of Economic Order
Quantity, Simple numerical on EOQ ,Lead Time, Reorder Level, Safety Stock.

16
 
 Unit 3 Basics Of Productivity & TQM : 

Concepts of Productivity, modes of calculating productivity. Importance
of Quality Management, factors affecting quality; TQM – concept and importance, Cost of Quality,

Philosophies and Approaches To Quality: Edward Deming, J. Juran , Kaizen , P. Crosby’s philosophy.

Product & Service Quality Dimensions, SERVQUAL
Characteristics of Quality, Quality Assurance, Quality Circle : Objectives
of Quality Circles, Ishikawa Fish Bone, Applications in Organizations.
Simple numerical on productivity

 16
Unit 4  Quality Improvement Strategies & Certifications: 

Lean Thinking, Kepner Tregor Methodology of problem solving,
6 Sigma features, Enablers, Goals, DMAIC/DMADV.

TAGUCHI’S QUALITY ENGINEERING, ISO 9000, ISO 1400, QS
9000. Malcolm Baldrige National Quality Award (MBNQA), Deming’s Application Prize.

14

Reference Books 

  1. Production and Operations Management: R. Paneerselvam
  2. Production (Operations) Management: L.C. Jhamb
  3. K. Ashwathappa and K .Shridhar Bhatt ; Production and Operations management
  4. Productivity Management: Concepts and Techniques, Sawhney S.C., Tata McGraw Hill
  5. Srinivas Gondhalekar and Uday Salunkhe, “Productivity Techniques”, Himalaya Publishing House
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