What are the Limitations of Mail Questionnaire?


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Limitations of Mail Questionnaire

  1. It is not suitable when questions are difficult & complicated. In such a case the help of interviewer is required to offer some introductory explanation to the respondent.
  2. When the objective is to get the spontaneous answers of the respondent or his own answers uninfluenced by others who may influence his thinking.
  3. It is not possible to verify whether the respondent himself has filled in the questionnaire. (e.g.: If a questionnaire is targeted to a housewife she may ask her husband to fill it up on her behalf). This can result into incorrect answers.
  4. In case there is any ambiguity or any inconsistency in the answers it will be difficult for the researcher to make use of such questionnaire, as he has to accept it.
  5. The respondent may go through his answers after he has filled in the entire questionnaire and may make certain modification in his original answers as a result of which these answers cannot be regarded as independent.
  6. It does not allow the researcher to supplement the information by his personal observations.
  7. A mail questionnaire normally has a relatively poor response compared to a questionnaire canvassed personally.

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