Management control
•Focuses on performance measurement and reporting. The common performance measures include:
1.Financial
2.Customer service
3.Productivity
4.Quality
•A few examples are:
(a)Transportation and warehousing cost per kg.-Cost measure
(b)Inventory turnover-Asset measure
(c) Case fill rate-Customer service measure
(d) Cases per labour hour-Productivity measure
(e) Customer perception-Quality measure.
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