Limitations of e – commerce:-

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1.  Security:- the security risk in e – commerce can be-

•   client / server risk

•   data transfer and transaction risk

•   virus risk

 

2. High start up cost:-

The various components of cost involved with e – commerce are:-

•   connection:- connection cost to the internet.

•   hardware  /  software:-  this  includes  cost  of  sophisticated  computer,

moduer, routers, etc.

•   maintenance:-  this  include  cost  invole  in  traning  of  employees  and

maintenance of web-pages.

 

3. Legal issues:- these issues arises when the customer data is fall in the hands of strangers.

 

4.  Lack  of  skilled  personnel:-  there  is  difficulty  in  finding  skilled  www developers and knowledgeable professionals to manage and a maintain customer on line.

 

5. Loss of contact with customers:-Sometimes customers feels that they does not have received sufficient personal attention.

 

6. Uncertainty and lack of information:- most of the companies has never used any electronic means of communication with its customers as the internet is an unknown mode for them.

 

 

7. Some business process may never be available to e – commerce:-Some items such as  foods, high cost items such as jewelry may be impossible to be available on the internet.

 

 

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