Directing measures are designed to motivate personnel. Typical examples include pay for performance practices used to encourage warehouse of transportation personnel to achieve higher levels of productivity. Specifically consider warehouse material handlers of delivery drivers who are paid for eight hours of work based on standard production rates. If the material handlers can complete the assigned tasks in less than the allotted time, they are allowed personal or unassigned time. On the other hand if they require more than the allotted time, the disincentive is that they are not compensated for the additional time. In some cases employees are actually given a bonus when the task is completed in less than the allotted time. When such directed measures are used it is important that both positive and negative performance be measured.
For example the completion of an assigned task such as order selection in less than the standard time must be traded off against increased errors or damage.
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