Communication links all managerial functions…no other functions can be fulfilled without communication. It is the process of sharing ideas so that they can be understood and used.
a. Channels include downward, upward, lateral, and diagonal.
b. Policies are general guidelines and limits; procedures specify behaviors for specific situations.
c. Meetings are a popular means of communicating; managers can spend 1/3 of their time in meetings each week. Review the different types of meetings. Meetings are also discussed in the Office Administration text.
Communication
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