Roles of Manager

Henry Mintzberg, graduate of MIT, in the year 1963 offered a view of the job of managing that throws the light on how managers perform their work.According to him, these roles are grouped under three categories:-
1. Interpersonal Roles:- There are three interpersonal roles which help managers the keep running the organization.
a. Figurehead Role:- This is when they perform duties that are ceremonial and symbolic in nature.
b. Leadership Role:- This includes hiring, training, motivating and disciplining employees.
c. Liaison Roles:- This is when they serve as connection between their organization and others or between their unit and other organizational units.
2. Informational Roles:- Receiving and communicating information is the most important manager’s job. The three types of informational job of a manger are:
a. Monitor:- Receiving and collecting information and utilizing the channels through which information comes is the monitor role of a manager.
b. Disseminator:- Transmitting information within the organization, i.e., to the subordinates, is the role of manager which comes under disseminator role.
c. Spokesman:- This is a function of a manger when he communicates information outside the organization.
3. Decisional Roles:- There are four types of decisional role of a manger. They are:
a. Enterpreneur:- This is when a manager introduce changes to improve the organization for the environmental challenges.
b. Distrubance Handler:- This is when he respond to the situations such as strikes, shortage of material, complaints, etc.
c. Resource Allocator:- This is when taking decision about where the organization will expand its efforts and what resources will be expanded.
d. Negotiator:- This is when a manager negotiates with other units to gain advantages for their own unit. This is like involving the organization with other organization.