1) Importance of supply chain (pg 32)

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2) Logistics v/s Supply chain

3) Stage IV organization (pg 47)

4) Matrix organization (pg 41)

5) Importance of customer service (pg 50)

6) Order processing (pg 57, 58)

7) Methods of forecasting (pg 63, 64, 65)

8) Principles of transportation (pg 72)

9) Logistics interface with marketing (pg 4)

10) Logistical mission (pg 11)

11) Integration of logistics (pg 16)

12) Logistics performance cycle (pg 18)

13) Third party logistics (pg 26)

14) Fourth party logistics (pg 26)

15) Rail v/s road transport (pg 79)

16) Water transport (pg 79)

17) Rope way transport (pg 86)

18) Cost associate with transportation (pg 89)

19) Principle of freight rate (pg 90)

20) Transport infrastructure (pg 92)

21) Objectives of material handling (pg 120)

22) Material handling equipment selection criteria (pg 124)

23) Activity based costing (pg 191)

24) Mission based costing (pg 193)

25) Golden Quadrilateral (pg 204)

26) Logistics park (pg 208)

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