1) It is measurement & correction of performance in order to make sure that enterprise objectives & plans devised to attain them are being accomplished
2) Planning & Controlling are closely related
3) The control process involves the following steps:
a. Establishing a standard
b. Measuring the performance against the standard
c. Correcting the variations
4) Control classified as:
a. Feedback
i. Given after the execution of the plan
b. Feed-forward
i. Taken before implementation of the plan
What is Controlling function?
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