Recruiting and Retaining Capable Employees
1. Staffing the organization with the right kinds of people must go much deeper than managerial jobs in order to build an organization capable of effective strategy execution.
2. In high-tech companies, the challenge is to staff work groups with gifted, imaginative, and energetic people who can bring life to new ideas quickly.
CORE CONCEPT: In many industries adding to a company’s talent base and building intellectual capital is more important to strategy execution than additional investments in plants, equipment, and other hard assets.
3. Where intellectual capital is crucial in building a strategy-capable organization, companies have instituted a number of practices in staffing their organizations and developing a strong knowledge base:
a. Spending considerable effort in screening and evaluating job applicants
b. Putting employees through training programs that continue throughout their careers
c. Provide promising employees with challenging, interesting, and skills-stretching assignments
d. Rotating people through jobs that not only have great content but also span functional and geographic boundaries
e. Encouraging employees to be creative and innovative
f. Fostering a stimulating and engaging work environment such that employees will consider the company a great place to work
g. Exerting efforts to retain high-potential, high-performing employees
h. Coaching average performers to improve their skills while weeding out underperformers and benchwarmers
8 Comments