Life Insurance
LIFE INSURANCE The Life insurance is a contract between the assurer and the assured whereby the assurer agrees to compensate to the assured a...
Business Aspects in Banking & Insurance
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Insurance Complaint Handling
Complaint Handling. In a vast Organization like LIC, catering to the various needs and aspirations of millions of policyholders, grievances of customers do arise...
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Physical Evidence of Insurance Sector
Physical Evidence. Companies try to demonstrate their service quality through physical evidence and presentation. However, in case of insurance sector, the customer rarely visits the...
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Process Mix of Insurance sector
Process Mix. It is more important to do what is strategically right than what is immediately profitable – Philip Kotler In case...
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Claim settling Process (Life Insurance)
Claim settling Process: (Life Insurance) 1) Claim by maturity/ Installment Payment: The company strives to settle maturity claims and make periodic payments, as in case...
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Claim Settling Process (Fire and Marine Insurance)
Claim Settling Process (Fire and Marine Insurance) 1) Intimation to Insurance Company: The insured must give immediate intimation to the insurance company regarding the loss....
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Critical Incidents
Critical Incidents. Critical incidents are specific encounters between customers and services employees that are especially satisfying or dissatisfying for one or both parties. The...
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4 I’s of Services in Insurance Sector
4 I’s Of Services. Services have four major characteristics that greatly affect the marketing programs. 1. Intangibility: Unlike products, services cannot be held, touched, or...
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Future of The Insurance Sector
Future of The Insurance Sector. Wage and salary employment in the insurance industry is projected to increase 8 percent between 2002 and 2012, more slowly...
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Origin Of Insurance
Origin Of Insurance. Around 6000 years ago, Babylonians, whose home in the Tigris – Euphrates valley lay at the crossroads of early world traffic,...
