Three types of service operations are:

Advertisement
  • Quasi manufacturing: In quasi manufacturing physical goods are more dominant then service associated with the product. Here the stress is on cost of production, technology, products, product quality and prompt delivery. It may be either a standardized or customized product.
  • Customer-as-participants: Here there is a high involvement of customer the physical goods may not be that must sufficient. Services can be either customized or standardized.
  • Customer- as-product: Here the service is performed on customer. Service here is customized physical goods may or may not significant.

 

Advertisement
The following two tabs change content below.
We, at BMS.co.in, believe in sharing knowledge and giving quality information to our BMS students. We are here to provide and update you with every details required by you BMSites! If you want to join us, please mail to [email protected]
0 Comments

Leave a reply

Your email address will not be published. Required fields are marked *

*

*

BMS.co.in is aimed at revolutionising Bachelors in Management Studies education, also known as BMS for students appearing for BMS exams across all states of India. We provide free study material, 100s of tutorials with worked examples, past papers, tips, tricks for BMS exams, we are creating a digital learning library.

Disclaimer: We are not affiliated with any university or government body in anyway.

©2020 BMS - Bachelor of Management Studies Community 

A Management Paradise Venture

Ask Us On WhatsApp
or

Log in with your credentials

or    

Forgot your details?

or

Create Account