What is the future of Retail Banking in India?


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Retail banking has significant past and glorious future over the years.   Retail banking has proved as an effective tool not only to improve the bottom lines of the banks concerned but also to significantly contribute to the development of the individual consumers availing the services or products in particular and to the overall development of the society in general with the needs of the consumers ever multiplying. There is definitely a vast scope for the furtherance of the Retail Banking business.

The society is made of the individuals and the environment surrounding him.  As development takes place in the society, the needs of the people grow faster than ever.  The wealth creation and its professional management are yet another distinct advantage the society or nation can derive from Retail Banking. The depth of the untapped resources in the retail segment is not yet measured.  These resources could be channelized for nation building.

On the whole, looking ahead, the prospects of retail banking are brighter than ever and the bankers have to give continued thrust to this area of banking.  Thus, with the consumers ever multiplying needs there is definitely a vast scope for the furtherance of the retail banking business. Operationally, there is a possibility that technology go beyond merely reducing the cost & improving the quality of current products.  It may prove possible, even profitable, to combine functions in new ways.

 


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