Quality circles :
Quality Circles (QCs) consist of a small number of employees who come together on voluntary basis with one item on the agenda i.e. to improve quality or to raise productivity or to avoid wastages etc. this form of participation is voluntary. As a practice, meetings are held once a week lasting for about an hour. Members of quality circle are given free hand to solve problems relating to quality, if they fail they can request management to depute an expert to sort out the problem. These circles have proved to be highly successful because problems are solved by the members themselves through two-way communication and brainstorming sessions. As employees are involved in decision making, their chances of promotion get improved. Managements have to take suggestions of quality circles seriously and study them effectively and promptly.
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