PHYSICAL EVIDENCE OF HOTEL INDUSTRY
It’s the front of the hotel that the guest sees; so must be designed in such a manner that it – sells the hotel to the potential customer. This includes the space, colour, light & such other element; as these affect guest impression about the hotel. Lobby- It being the first & the last part of the hotel that the guest sees; its designing plays a very important role. It must be designed with fine art, elegant finishing & comfortable furnishing. And also the lobby must be functional with receptionist area apparent to the incoming guests. Though, the architect of the lobby grabs the customers interest but it’s the guest room that keeps them coming back. Guest room with conformable furnishing, space, colour is a must.
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