Indian Management Thoughts & Practices April 2008 University Question Paper


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April 2008

(1) Section I: All the questions are compulsory

(2) Section II: Attempt any three out of five questions.

(3) Figures to the right indicate marks.

(4) Indian Management Thoughts and philosophy’s application should be found in your answers.

 

Section I

(1)    Answer any five Concept Questions: (10)

(a)    Theory of Dharma

(b)   Concept of Karta

(c)    SRT Gunas

(d)   BLISS

(e)   Leadership

(f)     Social audit

(g)    Ethical dilemma

 

(2)    Case Study: (20)

In August 1997, Mumbai Police arrested a woman (Unnati) who was cultural secretary of the Banned Militant Organization AFLA. The police of Delhi had been following her for more than 3 months and after confirming her link with AFLA. The police arrested her not for her link with AFLA, but was for her association with India’s leading Coffee Company BIBI Coffee Ltd. the BIBI Coffee Ltd. was alleged to have borne the expenses for the check-up at the Lokjas hospital plus travel and hotel charges for her two more companions and herself.

In September, 1997 BIBI Coffee’s North Indian Plantations Division Manager at Darjeeling, was arrested on charges of “aiding and abetting terrorism” and assisting persons involved in waging war against the country. Charges were issued against company’s welfare officer (Mr. Gora) too, who had accompanied Unnati to Bombay. Many top names of India’s corporate and political circles were in controversy. Many meetings took place between corporate Top Officials and Top Bureaucrats.

The contraversly brought to the attention of the rest of the country and it remembered such other happenings – (Kidnapping, murders, exortions – There were many such victims like D. Chaudhury, Asstt. Manager Ledo Tea Estate, Amal Barna, clerk of Coamore Estates, Mr. P.C.Scaria was gunned down who was one of a famous tea company employees. Killing of Mr. Surinder Paul, brother of famous Industrialist etc. and the list is exhaustive. The background of the involvement of BIBI Coffee explained as follows: Earlier the AFLA called for a meeting of BIBI Coffee which were attended by the BIBI Coffee Ltd. representatives and from other companies. The representatives were threatened further by the AFLA terrorists that if they were not paying money etc. there would be further killings. Most of the companies accepted the demand of AFLA. The cost of hiring, training, equipping Militants of AFLA were shared by the companies, out of compulsion. The companies joined efforts to create a security force to fight against the AFLA militants also went in vain. The BIBI Coffee Company one of the companies among all, also had to support and fund the terrorists of AFLA. The Government (State, Central) however maintained its stand that funding extremists is an anti-social, anti-national act on the part of Business Homes. Officials from Government side opined that “it is the moral responsibility of companies to inform the Government, the police or CBI about exortion by Militants”. The Chief Ministers and other higher officials also were of the same opinion from the various State Governments.

Questions:

(1)    Analyse the reason for which BIBI Coffee to strike a deal with AFLA? (5)

(2)    Is it ethical and moral to help AFLA to keep its business running? (5)

(3)    What are various ethical dilemmas faced by BIBI Coffee? (5)

(4)    The charges on BIBI Coffee were how far correct? What options available to the company? (5)

Section II

(3)    Write about Motivation and Leadership from the Indian Perspective (10)

(4)    Who is a mentor? Describe the importance of mentor in transforming an organization (10)

(5)    What differences exist in the practices of Management in traditional and modern type of organizations. (10)

(6)    “Yoga and Meditation can bring down the stress, and increase performance levels” – Discuss (10)

(7)    Write short notes on any two: (10)

(a)    Indian Cultural Heritage

(b)   Business Ethics and Corporate Governance

(c)    Confluence of Individual Karma and Corporate Karma

(d)   Success in Life from Indian Perspective

 


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