Formal communication is that which takes place through the formal channel of the organization structure deliberately and consciously established by the management. It implies the flow of the information along the lines of authority formally established in the enterprise. Members of the enterprise are expected to communicate with one another strictly as per channels laid down in the structure. Such communications are generally in writing and may take any of the following forms:

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  1. Policy Manuals;
  2. Procedural and Rule Books;
  3. Memoranda Papers and Orders;
  4. Official Meeting;
  5. Interviews, etc.
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