The levels of group conflict are as follows:
- Personal conflict: Are the conflicts that arise among employees, individuals because of their competitive roles.
- Group conflict: Are the conflicts arising within two or more groups due to difference in their attitudes and behavior.
- Infra-organizational conflict: Are the conflict arising between
levels of an organization, which are of two types. Vertical conflict arises between higher and lower level of management. Horizontal conflict arises among the employees at same level.
Following is the sequence in which a conflict can arise:
Latent conflict: Is a situation when the conditions for conflict arise. For example, two groups competing for scarce resources.
Perceived conflict: Is a situation when both the groups realize that there exists conflict between them.
Felt conflict: Is a situation when members involved in the conflict feel tense or anxious.
Manifest conflict: Is a situation when both the group try to frustrate each other.
Conflict outcome: Is a situation or consequence arising after the conflict is eliminated.