Although organizations initiate changes in order to adjust to the changes in their environments but people sometimes resist them. Therefore, managers need to recognize the manifestations of resistance both in themselves and in others, if they want to be more effective in supporting change. For example, managers can use the list given in following table.

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Acceptance
  • Enthusiasm
  • Cooperation
  • Cooperation under pressure from

management

  • Acceptance
  • Passive resignation
  • Indifference

 

 

Indifference
  • Apathy: loss of interest in the job
  • Doing only what is ordered
  • Regressive behavior

 

Passive

Resistance

 

  • Non-learning
  • Protests
  • Working to rule
  • Doing as little as possible

 

Active

Resistance

 

  • Slowing down
  • Persona! withdrawal (increased time off

the job)

  • Committing “errors”
  • Spoilage
  • Deliberate sabotage

 

 

 

The sources of resistance to change within organizations are classified into organizational sources of resistance and individual sources of resistance.

 

 

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