Production and TQM


Paper pattern:-

Q1. Objectives (15 marks)

Q2. Full length questions (2 sets of 2 questions each. Attempt any one set)

Q3. Full length questions (2 sets of 2 questions each. Attempt any one set)

Q4. Full length questions (2 sets of 2 questions each. Attempt any one set)

Q5. Short notes (3 of 5)

Unit 1

  1. What are the objectives of production management
  2. Job production, Mass production, Batch production (SN)
  3. How are production management systems classified?
  4. Explain the steps involved in a production design
  5. What are the advantages and disadvantages of automation 
  6. What factors would you consider to determine factory location
  7. What are the different types of plant layout
  8. Explain the principles of effective plant layout
  9. Explain the role of purchase management
  10. Distinguish between centralized and de centralized purchase process

Unit 2

  1. What are the objectives of materials management
  2. Explain the principles of material handling
  3. How are material handling system classified
  4. Explain Pareto’s 80-20 principle
  5. Explain the method of inventory classification
  6. What is EOQ and what are the assumptions of the EOQ model
  7. Simple sums on EOQ, lead time

Unit 3

  1. What are the various ways to calculate productivity
  2. What is the importance of quality management
  3. Explain the factors affecting quality
  4. Explain the 8 building blocks to TQM
  5. Explain Deming’s 14 point plan
  6. Explain Kaizen methodology
  7. Explain SERQUAL model with respect to service quality
  8. What are the objectives of quality circles
  9. Fish bone diagram (SN)

Unit 4

  1. Explain Kepner Tregor methodology of problem solving
  2. Explain DMAIC model
  3. Explain the ISO certification process
  4. ISO 9000, ISO 1400 (SN)
  5. Quality engineering (SN)

Text books recommended

  1. Sheth Publications, 
  2. Vipul Publications
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Education Qualification: BMS- N M College (University Rank Holder) PGDBM- Sydenham College M Com- College topper Mr Vipin Saboo has been associated with the following institutes as a visiting faculty Lords college, Malad Patkar College, Goregoan Saraf college, Malad Dalmia college, Malad St Andrews College, Bandra Wilson College, Grant Road Thakur college, Kandivili L N College, Kandivili N K College, Malad Dhanukar College, Vile Parle St Xaviers College, Marine Lines Shroff College, Kandivili KES College, Khar Mr.Vipin Saboo also has more than 5 years of industry expertise with corporate like CRISIL, Motilal Oswal Investment Banking and Yes Bank. Mr. Saboo has also published a text book on Logistics and Supply Chain Management for TYBMS Students.
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