After successfully completing the study of management education, you are made head of a small department. You have four subordinates in your department. These are Ramesh, Suresh, Harish & Shweta. The key of success of your department is to keep these employees as motivated as possible. You have decided to proceed systematically &for this, as a first step, you have prepared a brief summary profile on each of these four subordinates.
Ramesh is the type of employee that is hard to figure out.
He has a much higher-than-average absenteeism-record. He enormously enjoys his family-life and thinks that his wife and the only son should be central to his life. Since his central life interest in his family, the things that the family could offer him do not really inspire him at all. He sincerely believes that the job is simply a means of financing his family’s basic needs & nothing more than that. Overall, Ramesh does an adequate job & is very conscientious but all attempts to get him to do more have failed. He has personal charm & behaviour is very friendly & sociable. He is, so far, allowed to have his own way as he meets the minimal standards of performance.
Suresh is, in many respects, opposite of Ramesh, like Ramesh, he is a likeable fellow, but unlike Ramesh, Suresh responds well to company’s rules & incentives schemes. Suresh has a high degree of personal loyalty to the employing organization. His greatest drawback is his lack of initiative. He does not tend to do anything independently. He does well with what is assigned to him, but he is neither very creative nor dependable when at his own. He is also a shy person who is not very assertive when dealing with people outside the department. He always needs reassurance and support to confirm that his action is right.
Harish on the other hand is very assertive person, who is known for his job hopping. He will work for money and would readily change jobs for more money. He really works hard for the company, but expect the company also to work for him. In his present job he has no objection for working sixty hours a week if the money is there. Even though he shoulders responsibility for supporting his mother and his own family members who are fully dependant on him, he once left a job suddenly when his employer did not give him a pay-rise on the premises that he was already making a lot of money. Harish has a forceful and driving personality. His previous employer once remarked that, while Harish did perform an excellent job for the company, his personality was so strong that they were glad to get rid of this argumentative, adamant and arrogant fellow. His former boss noted that Harish just seemed to be pushing all time. If it was not for more money it was for better fringe benefits he never seemed satisfied.
Shweta is artistic creative and a genius. However she is extremely emotional. She consistently and constantly craves attention and demands praise from others. She is highly self-centered and strives for instant gratification other needs and desires. She talks only about herself. She has an exaggerated sense of self –importance. She tends to leave in fantasies and always dreams. As long as others are praising her, things are fine and she can come up with innovative and creative ideas. For every success, she tries to grab all the credit and when there is a sign of failure, she tends to push the responsibility on her colleagues. Getting along better with people is problematic to Shweta when others do not make her the focus of their attention. Her greatest weakness is lack of sense of humour. Again there are sharp swings-ups and downs in her mood, and her day to day performance gets heavily affected by her moods.
Question-
As the Head of the department, what measures will you take to motivate the employees?
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