According to a survey of senior HR executives in Personnel Journal’s top 100 companies (based on 1992 revenues), the most challenging HR issues are health care costs, reorganizing and downsizing organizations, and mergers and acquisitions. These issues are followed by problems in managing diverse groups of workers who have different attitudes, values, and work behaviors; managing for top-quality performance (TQM); team building; and responding to the needs of the families of employees. Other areas presenting challenges are workers’compensation, labor relations, and management development. International companies face increased global competition.
One may expect to see new issues and challenges emerging in the future that require appropriate action. Evolving business and economic factors forge changes in the HR field requiring that preparation for change be an ongoing process.