UBMSFSI.1: Foundation of Human Skills

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[50 lectures: 3 Credit]

 

  • To understand the basic behavior pattern of human, the most important resource of a business and to deal with them in a apt manner.

 

  • It helps in dealing and negotiating with different kinds of human nature and greater awareness of the human behavior.
UNIT   TITLE     NO. OF  
             
         
Unit 1. Understanding of human nature      
  a) Individual Behaviour:   03 lectures  
   
  • Concept of a man, individual differences, factors affecting
 
      individual differences.      
    Influence of environment.   06 lectures  
  b) Personality and attitude    
       
    Determinants of personality.      
    Personality traits theory.      
    Big five model.      
   
  • Personality
traits  important  for organizational behaviour  
      like authoritarianism, locus of control, Machiavellianism,  
      introversion-extroversion  achievement  orientation,  self  –  
      esteem,  risk  taking,  self-monitoring  and  type  A  and  B  
           
   
  • Concept
of   understanding self   through JOHARI  
           
   
  • Nature and components of attitude.
   
    Functions of attitude.      
   
  • Ways of changing attitude.
     
    Reading emotions.      
  c)   Thinking, learning and perceptions.    

08 lectures

  • Thinking skills, thinking styles and thinking hat.
  • Managerial skills and development.

 

  • Learning characteristics, theories of learning (classical conditioning, operant conditioning and social learning approaches).

 

  • Intelligence, type ( IQ, EQ, SQ, at work place)

 

  • Perception features and factor influencing individual perception.

 

  • Effects of perceptual error in managerial decision making at work place. (Errors such as Halo effect, stereotyping, prejudice attributional).

 

 

Unit 2 D) Introduction to Group Behaviour    
  Group Dynamics: Nature, types, group behavior model. 06  
    (roles, norms, status, process, structures)    
 
  •   Team effectiveness: nature, types of teams, ways of
   
    forming an effective team.    
  Setting goals.    
  E) Organizational processes and system.    
 
  •   Power and politics: nature, bases of power, politics nature,
   
    types, causes of organizational politics, political games. 06  
       
  Organizational conflicts and resolution:    
    Conflict features, types, causes leading to organizational    
    conflicts, levels of conflicts, ways to resolve conflicts    
    through five conflicts resolution strategies with outcomes.    
       
Unit 3 F) Organizational Culture 05  

 

  • Characteristics of organizational culture.
  • Types, functions and barriers of organizational culture.

 

  • Ways of creating and maintaining effective organization culture

 

G)    Motivation at workplace.

 

 
  • Concept of motivation
05  
     
 
  • Theories of motivation in an organisational set up.
 
  (a) A.Maslow need heirachy    
  (b) F.Hertzberg dual factor    
  (c) MC.Gregor theory X and theory Y.    
 
  • Ways   of   motivating   through   carrot
(positive  
  reinforcement) and stick (negative reinforcement) at  
     
Unit 4 H) Organisational change and creativity 05  

 

  • Concepts of organisational change.
  • Factors leading/influencing organisational change.

 

  • Kurt Lewins model of organisational change and development.

 

  • Creativity and qualities of a creative person.

 

  • Ways of enhancing creativity for effective decision making.

 

  • Creative problem solving.

 

 

I)Organisational Development and work stress

06

  • Need for organisational development.
  • OD Techniques.
  • Stress, types of stress.

 

 

 

  • Causes and consequences of job stress · Ways for coping up with job stress

 

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