Here is a list of the different communications media which can be used which has been broken down into whether they are mainly used internally (within a business), externally (between businesses) or can be either.

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Internal                                    Grapevine (gossip)

Memorandum (memo)

Internal e-mail

Notice board

Tannoy

Employee newsletter

 

                                               

External                                   Postal service

Bills/invoices

E-mail

Customer magazine

Public relations material

                                               

Either                                      Phone

Fax

Meeting

Letters

Reports

Signs

                                                Tele-conferencing

Presentations

 

This is not an exhaustive list but gives you some indication of what is seen as an acceptable way to communicate with external stakeholders of the organisation.

 

 

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