Difference between oral and written communication


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The difference between oral and written communication can be enumerated as under:

 

1.  Ratio:-

 

According to a rough estimate, about 75% of total communication is oral whereas the rest is

written.

2.  Data Safety:-

 

Data and information are safe in written communication while most of information is forgotten in oral communication.

 

3.  Nature of message:-

 

Written communication is used when the message is complex and oral communication is used for simple message.

4.  Legal Aspect:-

 

From legal point of view, oral communication is least reliable and written communication is much more reliable. For example, an oral promise may not be challenged in a court in general but a written promise can be challenged.

5.  Flow of information:-

 

Information can be transferred within a short period of time in oral communication but it takes more time in written communication.

6.  Non verbal facilities:-

 

Oral communication can be supported by non verbal facilities like gestures, postures etc. but such a support is impossible in written communication.

7.  Grammar & Accent:-

 

Oral communication required consideration for accent and pronunciation whereas written communication needs correct grammar and spelling.


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