The image which is conjured up by mention of a company’s name. This can be positive or negative, weak or strong, and it is argued by some that it is the sole purpose of any public relations campaign.
A corporate image refers to how a corporation is perceived. It is a generally accepted image of what a company “stands for”. The creation of a corporate image is an exercise in perception management. It is created primarily by marketing experts who use public relations and other fo rms of promotion to suggest a mental picture to the public. Typically, a corporate image is designed to be appealing to the public, so that the company can spark an interest among consumers, create share of mind, generate brand equity, and thus facilitate product sales.
A corporation’s image is not solely created by the company: Other contributors to a company’s image could include news media, journalists, labour unions, environmental organizations, and other NGOs.
Corporations are not the only form of organization that create these types of images. Governments, charitable organizations, criminal organizations, religious organizations, political organizations, and educational organizations all tend to have a unique image, an image that is partially deliberate and partially accidental, partially self-created and partially exogenous.
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