Managing Crisis Situations
Managing Crisis Situations To handle a crisis situation, with media and the target group being more willing to get your side of the story, what...
Managing Crisis Situations To handle a crisis situation, with media and the target group being more willing to get your side of the story, what...
Press Relations in Emergencies In crisis timing is of essence, and so is the need for having a spokesman on the spot. The spokesman has...
Thinking of Every Crisis as a Red Alert When the threat got really serious in the old Star Trek series — like when the Romulans...
Remembering the Rules in a Crisis The first rule in a crisis is this: Facilitate information in a quick, accurate, and timely manner. How quickly...
Communicating with key publics during crisis Throughout the crisis, it is imperative that the crisis communications team communicates with the company’s key publics or stakeholders...
Planning a crisis response After the crisis communications team is assembled, under the leadership of the crisis manager, the team is responsible for immediately: Planning...
Assessing and reviewing the crisis After the crisis administrator has been contacted, he is responsible for: Gathering and recording all pertinent facts on the crisis...
Identifying a crisis If a crisis is identified, the senior employee is responsible for: Collecting information and preparing the crisis fact sheet. Requesting assistance from...
Developing a Crisis Management Plan Having a crisis plan is like buying insurance. Nobody wants to spend the money or invest the time until a...
Defining a PR Crisis Eric Yaverbaum (MD LIME public relations & promotions) define a crisis as an event, rumor, or story that has the potential...